❓ Frequently Asked Questions

How long do the melts last?

This depends on your warmer. Electric warmers don’t get as hot as tealight warmers, so I often get multiple days from a single cube. With a tealight warmer you’ll usually get 2–3 uses from one block.

How should I store my wax melts?

Keep them in a cool, dry place away from direct sunlight or any heat source. As with all fragranced products, please store them safely out of reach of children and pets.

Are the glitters and shimmers safe?

On the rare occasion I use them, they are always eco-friendly, biodegradable, and safe to melt.

Are your melts vegan and cruelty free?

Yes. My soy wax blend and fragrance oils are vegan friendly and never tested on animals.

Do you ship internationally?

At the moment, I only ship within the UK. This keeps postage fair and ensures your melts arrive in perfect condition. You can sign up to my mailing list to be the first to hear if I expand.

Can I request a scent?

Absolutely. Send me a message through the contact page or the chat bubble in the corner, and I’ll do my best to source it for you.

Do you do samples?

Yes. I often include sample pieces with orders. I also offer sample sets of collections so you can try before you buy full clamshells.

How quickly will I receive my order?

Orders are processed Monday, Tuesday and Thursday and sent with Royal Mail Tracked services. You can find full details on my Shipping & Processing page.

Do you accept wholesale orders?

I currently run a wholesale waitlist. If you’re interested, join via the dedicated page to be first in line when slots open.

I still have a question...

No problem. Pop me a message here or use the chat bubble at the bottom left of your screen.