Surprise Goody Bag

Miss Lucy's accepts payments in the following forms

• Shopify Payments - Card Payment
• Paypal
• Google Pay
• Apple Pay
• BACS
• Clearpay
• Klarna

Orders cannot be processed until payment has been received in full.

Order Processing

I aim to process all orders within 1 working day, if the order is placed before 12 midday I aim to ship same day.

UK Shipping

All orders are sent via Royal Mail

Express - Tracked 24hr, Royal Mail aim to deliver all these parcels within 1-3 working days, £4.50

Standard - Tracked 48hr, Royal Mail aim to deliver all these parcels within 1-3 working days, £3.50

Orders over £45 qualify for free delivery.

Open Boxes

Perfect if you like to buy little and often but don't want to pay loads on shipping.

Place your order as usual, and when you go to checkout enter code 'Open Box'.

You won't need to pay any shipping and your order WILL NOT SHIP, I'll pop it to one side for you, every time you place an order it goes into you open box, and once you meet the free shipping value I'll ship your orders, OR you can ship them all together by popping me a message to close your box.

How long do they last?

This can depend on the type of warmer you use, an electric warmer doesn't get as hot as a tealight warmer, so I often get multiple days from a single cube.  With a tealight warmer you'll normally get 2 to 3 uses from one block.

How do I store my wax melts?

The main rule is to keep them away from a source of heat and direct sunlight, other than that, I'd recommend keeping them safely out of reach of children and pets.

I can't find a scent I want, what should I do?

Ping me a message here or follow the chat bubble in the bottom left hand corner of the screen, and I'll do my best to source the scent for you.

Do you have a question that's not answered here?

Ping me a message here or follow the chat bubble in the bottom left hand corner of the screen.